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ActionCity Membership Program

Updated this week

🎉 Why Sign Up for AC Membership?

Becoming an AC Member means more than just shopping—it's about unlocking a world of collectibles, perks, and rewards made just for fans like you! Here’s what you’ll enjoy:

Early Access to hot product launches and pre-orders
🎈 Exclusive Invites to in-store events and promotions
💎 Earn AC Points on purchases across our Retail Stores, ActionCity.sg, and the AC Mobile App
🎁 Redeem AC Points to offset your next purchase
🚀 Bonus Points during promotions or for specific collectible brands
📲 Everything at your fingertips with the AC Mobile App


🛍️ What is AC Membership?

AC Membership is our way of saying thank you to our loyal fans! As a member, you get awesome rewards and access to special experiences across ActionCity platforms—whether you're shopping in-store or online.


📲 How Do I Become an AC Member?

It’s super simple:

  1. Download the AC Mobile App

  2. Register your account

  3. You’re in!


💰 How Do I Earn AC Points?

You’ll earn AC Points every time you shop with us—whether it’s in-store, online, or via the app!

🛒 In-store Shopping

  • Install and register on the AC Mobile App

  • Tap "In-store" in the app and show your QR code at checkout

  • Earn 1 AC Point per dollar spent (rounded down per item)

🧾 Note: Points can't be earned with ActionCity vouchers or 3rd-party reward platforms.
Example: Spend $15 using a $5 AC voucher + $10 cash = Earn 10 AC Points

💻 Online Store (ActionCity.sg)

  • Use the same email as your AC Mobile App account

  • AC Points are auto-tracked with every eligible purchase

📱 Mobile App

  • All app purchases automatically earn points for your account!


🎯 How Do I Spend My AC Points?

Your points = your power! 💥
Use them to offset your purchases at:

  • All ActionCity retail stores

  • The AC Mobile App

✅ Redemption Rate: 100 AC Points = $1
💸 Save more on what you love!


⏳ Will My AC Points Expire?

Nope! 🎉
Your AC Points never expire, so use them whenever you like.


🧭 How Do I Level Up My Collecting Experience?

🥇 AC Tier

  • Tracks your total spend across ActionCity Retail, ActionCity.sg & Mobile App

  • Rewards you with Bronze, Silver, or Gold status based on your net spend in the last 365 days


🔓 AC Tier & Brand Passport Benefits

  • Unlock bonus AC Points

  • Get exclusive access to promotions

  • Boost your collectible journey!

📝 Note: Only one bonus point offer applies per item. If you qualify for multiple promotions, the higher bonus will be used.


👀 How Do I Check My Tier?

Just open your AC Mobile App:

  1. Tap Account from the bottom menu

  2. You can see your AC Tier at the top of the screen!


📅 Does my AC Tier reset?

Yes, tiers are based on your past 365 days of spending—so keep collecting and climbing! 🚀


🚚 Do Shipping Costs Count Towards AC Points?

Unfortunately, no points are awarded for shipping fees. Points are earned only on eligible product purchases.

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