✅ Are the products sold at ActionCity genuine?
Absolutely! 💯
We work directly with the official suppliers of all the brands we carry — so every item you see at ActionCity is 100% authentic and genuine. You can shop with full confidence! 🛒✨
🔍 How can I check if ActionCity carries a specific product or series?
You can easily:
💻 Search online via the search bar on our online store
🙋♂️ Ask our friendly retail team in-store
💬 Chat with our Customer Service team during office hours, or get instant replies from our AC Assistant after hours
We're always happy to help you track down your favourites! 😊
🏪 Are all products available both online and in-store?
Not always!
Some items may be exclusive to retail stores, while others are only available online.
💡 Pro tip:
Ask our retail staff in-store
Use the search bar on our website
Or chat with Customer Service or the AC Assistant for help checking availability 📦💬
🔁 Will certain products be restocked?
Yes, we do restock selected items from time to time! 🙌
To stay updated:
📱 Follow us on Instagram @actioncitysg and Facebook
🔔 Turn on post notifications so you never miss a restock, exclusive drop, or event announcement!
🎁 What is a blind box?
A blind box is a sealed package that keeps the design inside a mystery — it’s all part of the fun! 🎉
Each series includes multiple collectible figures, with some rare “secret” or “chase” designs that are extra special. You won’t know which one you got until you open it! 🤩
🔄 Can I exchange my blind box if I get a duplicate or not the one I wanted?
We understand the feeling — but all blind box purchases are strictly non-refundable and non-exchangeable.
That’s part of what makes blind box collecting exciting — it’s a surprise every time! 💖