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Terms of Sale

Updated this week

Last updated: 25/5/2025

These Terms of Sale ("Terms") govern the purchase of products from ActionCity Pte Ltd ("ActionCity", "we", "us", or "our") by you ("you", "your" or "customer"), whether through our physical retail stores or via our online store at https://www.actioncity.com.sg. By placing an order, you agree to be bound by these Terms.


1. Eligibility

To make a purchase, you must:

  • Be at least 18 years old or have the consent of a parent or legal guardian;

  • Provide accurate and complete contact, billing, and payment information;

  • Use a valid and accepted method of payment.


2. Product Availability and Pricing

  • All products are subject to availability and may be withdrawn at any time.

  • We reserve the right to limit the quantity of items available for purchase.

  • Prices listed are in Singapore Dollars (SGD) and inclusive of prevailing GST, unless otherwise stated.

  • We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price.


3. Order Acceptance

  • All orders are subject to our acceptance. Receipt of an order confirmation does not constitute acceptance.

  • Orders are accepted only when full payment has been received and we issue a formal order confirmation.

  • We may cancel or decline an order at our discretion (e.g., payment issues, fraud concerns, or product unavailability).


4. Payment Terms

  • We accept major credit and debit cards, PayNow, and other methods shown during checkout.

  • Full payment must be received before your order is processed.

  • Payment processing is handled through secure third-party gateways. We do not store your payment details.


5. Pre-Orders

  • Pre-orders require full upfront payment unless otherwise indicated.

  • Estimated availability or delivery timelines are subject to change by the manufacturer or supplier.

  • All pre-orders are final and non-refundable unless the product becomes unavailable.


6. Intellectual Property

All content on our website or in our stores, including product images, trademarks, logos, and brand names, is the intellectual property of ActionCity or its licensors. You may not reproduce, use, or distribute any such content without written permission.


7. Limitation of Liability

To the fullest extent permitted by law:

  • ActionCity shall not be liable for any indirect, incidental, special, or consequential losses or damages.

  • Our maximum liability for any claim arising from a purchase shall not exceed the total amount paid for the relevant product.

  • All items are sold "as is" unless otherwise stated in writing.


8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore for any disputes.


9. Amendments

We may amend these Terms from time to time. Changes will take effect when published on our website. Continued use of our Services or further purchases indicates your acceptance of the revised Terms.


10. Contact Us

If you have any questions about these Terms, please contact:

ActionCity Customer Service
📧 Email: cs2@actioncity.sg
🏢 Address: 260 Orchard Road, #16-02 The Heeren, Singapore 238855

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